John Lewis Partnership: Understanding the social and economic impacts of opening a new shop

John Lewis Partnership commissioned NEF Consulting to help understand the social and economic impacts of opening a new shop. We designed a research plan across four cities that included analysis of retail market data, mapping local money flows using spending surveys, facilitating focus group consultations with local businesses, and systematic measurement of the wellbeing of shop-floor Partners.

The findings were launched at a Parliamentary Reception in March 2011. The executive summary is available to read here.