This is a quality and impact toolkit for charities, voluntary organisations and social enterprise.
This resource is constructed to provide third sector and mission driven organisations with ways to prove and improve their quality and impact to:
- Help organisations’ leaders and managers to clarify how their work has an effect on people, communities, and the environment. Many of the ideas and resources presented here can help you to identify and share the effects of your work with others including staff, communities, customers, investors and funders.
- Clarify some of the basic principles of proving your value and improving your organisation’s work, so that you can start at the level that’s right for you, and build your skill and expertise over time.
- Present approaches from the voluntary and business sectors to help prove and improve the effectiveness of your organisation. These include methods that support strategic planning, health checks for the organisation’s functioning, and systems that help to define and demonstrate ‘quality’ both within the organisation and to outsiders.